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Domain Registration Updated Price Structure
Posted by John McDonald on 01 April 2016 06:06 PM

Dear Masscot Customers:

We have been advised of an increase in our cost of certain domain registrations TLDs effective April 1, 2016.  

The TLDs effected are .net , .org , .info ,  .us , .biz , and .com.  The new rates for these domains are:

Annual Registration:    $23 per year

5 Year Registration:     $95  (Saves $20)

10 Year Registration   $190  (Saves $40)


Although we do not have the information available yet, we have been told that costs for some of the other TLDs will be coming down. We will announce those changes when we know what those will be. 





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Is Your Web Site Mobilized?
Posted by John McDonald on 07 August 2015 01:02 PM

Is your web site Mobilized?  If it isn't yet, it should be.  For several months we have been working hard on making mobile versions for customer's older web sites that were built before mobilization became an issue. This is because a few months ago, Google announced that they will be lowering the ranking of web sites who do not have a mobile version when searched on smart phones, tablets and the like.  

The term for a web site that responds appropriately to the users viewing device in a manner created for that device is "Responsive".  Your web site needs to be Responsive so it displays correctly on all devices.  For most sites we can accomplish this with about 1-2 hours work. 

Consider that according to Google:

1. There are now more Mobile Phones than PCs.

2. 64% of Internet traffic is now from mobile devices.

3. The average, person checks their phone or tablet every 6 minutes.

4.  People use mobile Apps 6 times more than websites.

5.  Nearly 80% of smart-phones users use their mobile to make purchasing decisions.

6. 50% of users make purchases on Mobile within 1 hour as compared to 1 month on Desktops.

7. 73% of Business Owners use Mobile Apps daily.

8. Business owners also use Mobile Apps for Customer Engagement.

If your web site is not mobilized or "responsive" please open a support ticket today and reserve your place in line as the demand is high. 




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Scams and Phishing on the Rise
Posted by John McDonald on 12 September 2014 11:36 PM

Attention Masscot Customers:


We received a couple of new new scam emails today and since they was fairly convincing at first glance we wanted ot make you aware or them so that you can be on the look out:

Subject: Domain Notification: YOUR NAME This is your Final Notice of Domain Listing - YOUR DOMAIN NAME

Delete these immediately - We tested their site with Malwarebytes (a program from that we consider a must have for ourselves and all customers) and it immediately detected maware on the site.

There was one other but Malwarare bytes killed is so fast I can't relate who t was from but the email itself was a virus or malware that would have infected my computer if it had not been stopped.


Always be very careful with email. Before doing anthing, look at the from field. Is it from some ridiculous domain? Don't even trust emails from people you know if they have links you were not expecting. Especially is the message is short like "You have to see this? and a link etc. If you thin it might be real contact your friend by phone or anothe email address but do not reply to the suspicious email. If you get something from a bank. NEVER CLICK ON A LINK. Even if you think it is legit! ALway just go to your regular login you alway use not the one in any email.

Our support gets calls and emails almost daily from customers asking about email renewal notices etc. If we register your domain name, or host your website, if the sender is not an address that is something it probably is spam or a scam. But if it doubt do not hesitate to forward it to our support and ask if we actually sent it.






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Masscot Support System Upgrade
Posted by John McDonald on 20 August 2014 02:59 PM

To better support our customers Masscot Internet is making several changes to our support system.  Please be sure to update your address books.

Some email addresses have changed: remains unchanged. Please continue to use that address for all support requests, problem reports, and web site construction and upgrades. Discontinued - Please do not use as your email will not be seen.

Please use for all administrative email replaces replaces

If for any reason you are unable to contact us by email  please log directly into your support account at and log in with your registered email address and password.

If for any reason you are unable to reach please use our alternate support system address at which is totally separate of our own servers and located thousands of miles away. You should be able to reach this site even is our entire system was to be down.  Your login is the email address you normally use to email support. If you have lost your password, please click the lost password link and the system will email you your password.


NOTE:  Our servers are rarely down. In fact our uptime over the past month is 99.98% uptime as tracked by a remote testing company. Almost 100% of web site down complaints are the result of getting blocked by our security as being suspicious.

We take security very seriously and have firewalls in place to prevent hacking and other attacks. If you cannot reach your website, it is most likely you have accidently triggered a security alert and our security systems have blocked your access.  If you enter an incorrect password 3 times within 500 seconds you will be blocked as a potential hacker. DON'T GET BLOCKED.  If after two consecutive tries you cannot log into you site, please wait 6 minutes before trying again. If you think you have been blocked go to or and obtain your IP address. We will need that to unblock you. You will need to go to and log in to send that in to us.



We are seriously considering adding live chat to our support sysem. We will keep you posted as to if and when we will add that.



We ae also adding new monitors to detect if our mail servers have been blacklisted anywhere. These new monitors will give us early warning of any of our mail servers getting blacklisted and provide instant links to the particular blacklist.  If we do get blacklisted, it is usually because a customer's email has been hacked or a customer has contracted a virus which allows spammers to redirect spam through that customers computer or email address.  We strongly recommend that you use very strong passwords on your email accounts and cpanel logins. We also recommend that you have a good anti-virus program such as AVG installed and updated at least weekly. In addition, we recommend all customers install Malwarebytes. With both installed you will most likely be able to prevent problems.

Also please be careful opening attachments to any email messages even if from people you know and trust, especially if there is only a link with no message, you a short message that does not sound like something they would say to you in a message.






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Internet Backbone Major Outage 8-12-14
Posted by John McDonald on 12 August 2014 08:06 AM

A major outage of Internet Service is effecting reaching our servers from the Northeast US, Eastern Europe, and Australia. The outage started at about 4:30am eastern time. We have not received an ETA for a restoration of service. You can monitor the situation at 


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