Latest Updates
THIS SITE NOW CLOSED - PLEASE VISIT OUR NEW SUPPORT SITE
Posted by John McDonald on 26 November 2021 01:35 PM

Dear Valued Masscot Customer  

We are excited to announce some significant upgrades to our support system. On November 18, 2021, we are launched our NEW TECH SUPPORT HELP DESK.  Our new support help desk is built into our WHMCS customer service area which has handled your account and credit card processing for many years. You should already have access there.

STARTING IMMEDIATELY IF YOU NEED SUPPORT FOLLOW THE INSTRUCTIONS BELOW!!

  1. Go to

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MASSCOT SUPPORT HAS MOVED
Posted by John McDonald on 20 November 2021 12:39 PM

New SUPPORT URL: https://masscothosting.com/whmcs

YOUR LOGIN:  Your Current Billing Email and Password (May be different than this system)

NEW SUPPORT EMAIL: support@masscothosting.com  

Only customer's billing email address can send email to support@masscothosting.com 


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Warning: Domain Expiration Malware Phishing Scam
Posted by John McDonald on 11 December 2020 02:44 PM

Do NOT respond to any email you receive like the one below. We have investigated and the sender is operating a phishing scam:

https://www.phishingbox.com/news/phishing-news/phishing-alert-the-domain-name-renewal-scam 

Here is what one of our customer's received . We have removed the customer's identifiers and replaced with ourcustomer.com

IGNORE AND


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Beware: New SCAM Received
Posted by John McDonald on 26 March 2020 12:19 PM

NOTICE:  If you receive an email like the one below, ignore it. It is a scam. The email address is registered by the country of Gabon in Africa. If you have all your websites and domain with Masscot, you can safely ignore any messages not coming from Masscot. When in doubt you can always forward any suspicious email regarding your websites to support@masscothosting.net

DO NOT RESPOND TO THIS MESSAGE


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URGENT: Message about attempts to KILL NET NEUTRALITY
Posted by John McDonald on 04 December 2017 10:53 PM

This message is extremely important to you and your future Internet use: 

It appears that The FCC Chairman Ajit Pai wants to give the giant Internet Providers like Verizon, Comcast,  for example, the absolute power to determine if their and "your" customers have the right to visit your website or any other website they don't approve of. If he has his

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