Knowledgebase : Cpanel

Accessing cPanel

For cPanel version 11.28

To access cPanel:

  1. Type: https://IP:2083 into your preferred Internet browser.
    • IP is meant to stand for your website’s IP address.
    • Approximately one week after setting up your website, you will be able to access your cPanel interface by replacing the IP address. with your domain name.
  2. Enter your cPanel username into the Name field.
  3. Enter your password into the Password field.
  4. Click Login.
    • You will be greeted by a cPanel startup page on your first login. We strongly recommend completing the Getting Started Wizard.

Note: A colon symbol following an IP address or domain name denotes a specific port number. These port numbers are responsible for guiding data packets transmitted between 2 computers to specific processes taking place on either machine

Advanced

For cPanel version 11.28

The following documents describe the features located in the cPanel Advanced box.

 

  • Apache Handlers — This interface allows you to add and manage Apache handlers. Apache handlers control how your site’s Apache web server software manages certain file types and file extensions.

 

  • Image Manager — cPanel includes 3 tools to help you manage the images you use on your website.

 

  • Index Manager — This interface allows you to configure how a directory index will appear to those who access it.

 

  • Error Pages — This interface allows you to customize the appearance of your error pages. An error page informs a visitor when there is a problem accessing your site.

 

  • Cron Jobs — cPanel provides 2 interfaces for editing cron jobs. Cron jobs are scheduled tasks that take place at predefined times or intervals on the server.

 

 

  • Network Tools — This area of cPanel’s interface contains tools for retrieving network information.

 

  • Submit a Support Request — This feature makes it easy for you to submit support requests and change your contact email address. However, it is important to remember that this function may not be active per your web host’s configuration and terms.

 

  • MIME Types — This feature allows you to create and manage MIME types. MIME types relay information to the browser about how to handle file extensions.
For security reasons, we do not offer telnet access to our servers.

SSH access is available upon request; please open a support ticket.
The cPanel BoxTrapper allows you to activate email verification for those not on your white list. This means that any mail address that is not placed on your white list will be required to send back a verification email to ensure that they are not a spammer. This function can be quite useful in preventing automatic mailings that you do not wish to receive from reaching your inbox.

Configuring BoxTrapper

  1. In the Mail section in your control panel, click on BoxTrapper.
  2. Click "Manage" next to the address on which you wish to enable, disable or configure BoxTrapper.
  3. Once BoxTrapper has been enabled, you may configure the many settings that are available by clicking on Configure Settings.
If you decide to use an email client, such as Microsoft Outlook Express, MS Outlook, Mozilla Thunderbird and Eudora, here are the settings you need:

Incoming mail server (POP3/IMAP server): mail.yourdomain.com
Outgoing mail server (SMTP server): mail.yourdomain.com Or Host: mail.yourdomain.com
Username: the full e-mail address. Example: you@yourdomain.com instead of you.
Password: Assigned in cPanel -> Email -> Manage/Add/Remove Accounts.
SMTP authentication must be enabled for the login to be successful.

Please do not use secure authentication to your mail server.

Email ports:
  • The POP3 port for inbound emails is 110
  • And the IMAP port for inbound emails is 143
  • The SMTP port for outbound emails is 25.
1. In Mozilla Thunderbird , select Tools > Account Settings.
2. On the New Account Setup window, select Email account and click Next.
3. On the Identity window, in the Your Name field, enter your first and last name.
4. In the E-mail Address field, type your email address and click next.
5. On the Server Information window, select POP.
6. In the Incoming Server field, enter the name of your incoming server, mail.yourdomain.com
7. In the Outgoing Server field, type mail.yourdomain.com and click Next.
8. On the User Names window, in the Incoming User Name field, enter your user name (your full email address).
9. In the Outgoing User Name field, enter your user name (your full email address).
10. On the Account Name window, in the Account Name field, enter the name you would like to use for this account, for example "My Account" and click Next.
11. Verify that the information is correct and Click Finish.

Step 1: Open Outlook, and click on the Tools menu. Please, select E-mail Accounts...

Step 2: Select the option Add a new e-mail account. Click 'Next'

Step 3: Select the type of account you would like to create (IMAP or POP3)

Step 4: Fill in the Internet E-mail Settings fields as follows:
Your Name - Enter your name as you would like it to appear in the From: field of all outgoing mail
E-mail Address - Enter the email address which the others will use to send email messages to you.
Incoming mail server (POP3/IMAP server): yourdomain.com
Outgoing mail server (SMTP server): yourdomain.com
User Name: please use the full e-mail account name. Example: you@yourdomain.com instead of you.

Step 5: Click on the More Settings... button

Step 6: Choose the Advanced tab

Choose the Outgoing Server tab and check the My outgoing server (SMTP) requires authentication checkbox.

Check the option Use same settings as my incoming server.

Here you can choose if you wish to Leave a copy of the messages on the server or not.

Please do not use secure authentication (SSL) as we do not support this method.

Step 1: Open Outlook Express, and click on the Tools menu. Select Accounts.

Step 2: Click Add account and select Mail.

Step 3: Enter your name as you would like it to appear in the From: field of all outgoing mail.

Step 4: Enter the email address which the others will use to send email messages to you.

Step 5:  Incoming mail server(POP3 server): yourdomain.com

Outgoing mail server (SMTP server): yourdomain.com
Please, set the SMTP port to 25 or 2525. (Read more about Port 25)

Step 6: Username: please use the full e-mail account name. Example: you@yourdomain.com.

Step 7: Click Finish.

Step 8: Now click once on the newly created account, and choose Properties. Go to the Servers tab and check My server requires authentication. Please do not use secure authentication as we do not support this method. If you want the messages to be kept on the server, choose the Advanced tab and check Leave a copy of messages on server, click OK.

Step 9: You are done!

Please make sure that you check your incoming e-mail messages before trying to send any. Most servers use the POP-before-SMTP scheme, which disallows sending messages without checking your mail.

The solution most web hosts offer for webmail protection is called SpamAssassin.

SpamAssassin is an automated mail filter that uses a wide range of heuristic algorithms on mail headers and message body text to identify "SPAM" (unsolicited email). This software is capable of eliminating more than 98% of all SPAM messages. Its performance depends on the individual configuration, which can be tuned by each website owner. Once identified, the mail is tagged as "SPAM" for later filtering using the user's desktop mail client.

For more information, please visit SpamAssassin official website.

To configure your SpamAssassin, please follow the steps below:

  • Step 1: To access the SpamAssassin Menu, click on the SpamAssassin  icon on the main screen of your cPanel interface.
  • Step 2: To enable SpamAssassin, click on the [Enable SpamAssassin] button.
  • Step 3: To disable SpamAssassin, click on the [Disable SpamAssassin].
  • Step 4: To enable Spam Box, click on the [Enable Spam Box].
  • Step 5: To disable Spam Box, click on the [Disable Spam Box
  • Step 6: To configure SpamAssassin, click on the [Configure SpamAssassin].

You will be taken to a page where you will be able to configure how aggressive SpamAssassin to be towards spam messages. You can blacklist up to five mail addresses from which you don't want to receive mail.

  • In the required_score field you can set the number of hits required before a mail is considered spam. SpamAssassin uses its own algorithm when assigning spam score to messages. Basically, the lower value you set, the more aggressively SpamAssassin will treat the incoming messages.
  • In the rewrite_header subject field you can set the text which will be added to the header subjects of all messages which have been identified by SpamAssassin as spam.
  • In the score fields you can assign scores to a given test performed by SpamAssassin.

The last five fields are for whitelisted mail addresses. You should whitelist addresses which send mail that is often tagged incorrectly as spam.

cPanel Glossary

Account: A record for accessing privatized information. For example, your cPanel account lets you manage your website. In cPanel, other instances of the term “account” occur in email and FTP.

Account-Level Filter: A rule that determines where email, delivered to a domain's main email account and meeting certain criteria, will be delivered. See also Filter.

Addon Domain: An additional domain name associated with your cPanel account. Each addon domain is stored in its own directory which you can configure. This allows you to manage multiple domains from a single cPanel account. Addon domains must be registered with a domain name registrar to work.

Analog: A program that provides information about the visitors to your website in both graphical and statistical views. More information about Analog can be found at its website: http://www.analog.cx/.

Anonymous FTP: A process whereby visitors without FTP accounts may upload and download files to and from your site. Although it poses security risks, anonymous FTP can be convenient if you wish to make files publicly available for downloading. When setting up anonymous FTP, it is important to protect any sensitive information by changing file permissions and directory access permissions.

Apache: A program that receives requests from web browsers. It then responds by “serving” web pages to the browsers; for this reason, it’s called web server software.

Apache Handler: A means of telling the Apache software how to process a given type of file. By default, Apache only handles certain file types. You can configure Apache handlers for other file types using cPanel. For more information, see Apache's handler documentation.

Authentication: A process for confirming the identity of someone with whom you want to share sensitive information. On the web, authentication usually involves either a username and password set or a public/private key pair.

Auto Responder: Auto responders allow you to automate replies to incoming email. In cPanel, this feature can be useful for confirming the receipt of mail, or for informing correspondents that the recipient is unavailable (for example, while on vacation).

AWStats (Advanced Web Statistics): A program that provides information about the visitors to your website in both graphical and statistical views. More information about AWStats can be found at its website: http://awstats.sourceforge.net/.

Backscatter: Bounce email messages (or failed Delivery Status Notifications) erroneously sent to a domain whose name has been forged as the sender of spam. Using SPF on your mail server should reduce backscatter.

Backup: A copy of your website’s files, directories, databases, and email configurations. Keeping a backup copy of your website on your personal computer is a wise precaution.

Bandwidth: The amount of data transferred to and from a web server. Every time a visitor views a file (whether it’s a web page, image, video, or audio file), that file has to be transferred to the visitor’s computer. Bandwidth is the total size of all these files transferred to your visitors’ computers. It is important to keep track of bandwidth usage, as it is limited by web hosts.

Banners: Images which appear on a website, often as advertisements at the top or bottom of a page. Often, banners alternate with each successive visit to the page.

BoxTrapper: An application included with cPanel that filters spam by requiring would-be senders to reply to a verification email (also known as challenge-response verification). Only after the sender is verified through the reply will his or her original email be accepted.

BoxTrapper Blacklist: A list of email addresses from which incoming mail will be automatically blocked. cPanel automatically sends a configurable warning message upon receipt of mail from a blacklisted address. See also BoxTrapper Ignore List and Whitelist.

BoxTrapper Ignore List: A list of email addresses from which incoming mail will be blocked. cPanel does not send a warning message upon receipt of mail from an ignored address. See also BoxTrapper Blacklist and Whitelist.

BoxTrapper Whitelist: A list of email addresses from which incoming mail will automatically be accepted. See also BoxTrapper Ignore List and Blacklist.

Build: Formerly, a minor version of cPanel. (These are now referred to as Release Tiers).

Catch-All Address: The email address to which cPanel routes any email message sent to email accounts which do not exist at your domain. Also called a Default Address.

CGI (Common Gateway Interface): A protocol that lets a web server communicate with scripts and other software. cPanel’s CGI Center provides an array of CGI scripts that let you generate and manage useful features for your website, including a guestbook, clock, hit counter, countdown clock, and banner ads.

CIDR (Classless Inter-Domain Routing): A routing method that assigns each Internet user to a four-part IP address, with each part separated by a decimal, followed by a slash and a number between 0 and 32.

CLI (Command Line Interface): A means of communicating with a computer by typing commands. On Unix systems, this is also often called a shell.

Client: Any application that accesses a service on another computer. Web browsers such as Internet Explorer can be called web clients. FTP clients include FileZilla and Cyberduck.

cPAddons: Pieces of software that you can install on your website through cPanel. cPAddons provide useful tools to your website. Common examples include bulletin boards, chat programs, and online shopping carts.

CPAN (Comprehensive Perl Archive Network): The main repository of Perl modules, pieces of Perl software. The CPAN library (located at http://www.cpan.org) contains over 12,000 modules, most of which are free of charge. cPanel allows you to search CPAN and install Perl modules.

Cron Job: A command on a server, executed at regular intervals. These commands are stored in a Unix configuration file called crontab.

CSR (Certificate Signing Request): A request, which you send to a certificate authority, for an identity certificate. cPanel can generate a CSR for you, but since authorities vary with regard to the information they require, you should check their requirements before applying for a certificate.

Default Address: The email address to which cPanel routes any email message sent to email accounts which do not exist at your domain. Also called a Catch-All Address.

Directory (Folder): A repository for files, analogous to a file folder on your personal computer. In website management, directories contain all of the files associated with your website.

DNS (Domain Name System): The component of the Internet which acts as a “phone book,” converting human-readable domain names (such as www.example.com) into computer-readable IP addresses (such as 208.77.188.166, in the case of example.com).

Domain: The name you give your website, which will appear in your website’s URL and email addresses. Usually seen as example.com, where "example" is meant for your domain’s name.

DomainKeys: An email authentication method that attempts to verify that a message actually came from the domain it appears to have come from.

DSA (Digital Signature Algorithm): A method of generating public and private keys for encrypting data. This algorithm was developed by the U.S. government.

Entropy Banner Manager: A script, included with cPanel, that lets you manage rotating banner images on your website.

Entropy Search: A script, included with cPanel, that creates a search engine for your website.

Error Pages: These pages display warning messages when visitors encounter problems while trying to access your site. cPanel lets you configure the error messages that display for your site. For an in-depth look at HTTP error codes, please visit our HTTP error codes documentation.

Filter: In cPanel, a tool that processes mail according to your preferences. For example, a filter can automatically discard spam or save mail from a specified sender to its own folder. In cPanel, filters can be applied to the main email account on a domain (Account Level Filters), or customized for each individual account (User Level Filters).

Forwarder: A tool that lets you forward a copy of every email message you receive to another address. When a forwarder is set up, you will still receive mail at the original recipient address. If, however, you create a forwarder without first creating the original address, messages will be forwarded to the end address without being sent to the original address, as it does not exist.

FrontPage®: A discontinued Microsoft® application that allows you to edit your web page in WYSIWYG (what-you-see-is-what-you-get) format, rather than using HTML code. cPanel provides FrontPage extensions, so you can publish your site using FrontPage, allowing you to skip the FTP process. Newer versions of FrontPage allow you to publish your site using FTP or WebDAV. See the FrontPage User Manual for more information about publishing.

FTP (File Transfer Protocol): A method of transferring files from one computer to another. cPanel comes equipped with an FTP server that can be configured to your preference. An FTP client must be installed on your computer in order to send files to and receive files from the FTP server. Some FTP clients include FileZilla (for Windows®, Linux, and Unix), and Cyberduck (for Mac®).

FQDN (Fully Qualified Domain Name): A name that uniquely defines a domain’s location. It is usually seen as host.example.com. with a trailing dot. For the purposes of cPanel, including a final dot is not necessary, but the domain name must contain at least 2 dots.

GnuPG (GNU Privacy Guard): A suite of tools used for data encryption and signing. These tools are most commonly used for signing emails. For more information, see the GnuPG website.

gzip: A program which compresses files for quick transfer. The compressed files use the filename extension .gz.

Home Directory: Your cPanel account’s highest-level directory, which contains all of the files and directories used by domains managed through your account. Files placed in your home directory are not accessible online unless they reside in the public_html directory or a subdirectory of public_html.

HotLink: Also known as an “inline link.” A hotlink is a direct link that embeds a file (such as an image or video) from your site into another website. When another site embeds your files, it is using your bandwidth to serve those files.

.htaccess: A file that resides in a specific directory, and contains configuration information applying to all the information in that directory. The .htaccess file may also contain authentication instructions.

HTML (Hypertext Markup Language): The language in which most pages on the World Wide Web are written.

.htpasswd: A file that resides in a specific directory, along with an .htaccess file. The .htpasswd file contains encrypted password information when authentication has been set up for the directory.

HTTP (Hyptertext Transfer Protocol): The method (protocol) for transferring data over the Internet.

IMAP (Internet Message Access Protocol): Along with POP3, one of the two most widely used email transfer methods. IMAP synchronizes email account information with the mail server on a regular basis. If you log in to multiple computers to check your email, IMAP will allow you to see what messages you have viewed, replied to, forwarded, etc. POP3 does not allow you to see this information.

Index Page: The page viewed by default when a visitor accesses a directory of your website. If no index page exists for the specified directory, the visitor will see a list of files in that directory, unless you turn off indexing in cPanel. This page is most often titled index.html, index.htm or index.php.

IP (Internet Protocol) Address: A number that identifies a computer on a network, making it possible for other computers to find and communicate with it.

Java: A computer programming language used by many web applications. cPanel uses the Java language to provide the SSHTerm and Java Telnet features. These small applications, which run within the context of a web browser, are called applets.

Key: In cryptography, a key is used to encrypt or decrypt information. Keys are an important part of encryption and security and should be guarded appropriately.

Leech: A visitor who uses another person’s password to access a restricted area of a website. cPanel allows you to prevent leeching by redirecting likely offenders or disabling accounts whose passwords have been compromised.

Legacy: A term for an old software program or computer system that is still in use.

Local Host: An easy way to refer to the computer that you are currently working on.

Log: A file, automatically created by the server, that records activities performed by or on the server. For instance, error logs are lists of errors that visitors have encountered on your site.

Mailing List: A list of email addresses which list members can use to communicate. Alternatively, such a list can be used to send email messages to a large group of people. cPanel uses a program called Mailman for mailing list software; for more information, please see its website, http://www.list.org.

MIME (Multipurpose Internet Mail Extensions) Type: Now called an Internet media type, this component of a file identifies the file type, so that web browsers know how to handle it. cPanel lets you specify which application should be used to open files with a given extension.

MX (Mail eXchanger) Entry: A record that specifies where email should be sent for a domain. If you are using an email scanning service or custom mail delivery, you may need to change the MX record for your domain.

MySQL: A relational database management tool and server. Databases are an integral part of web applications such as bulletin boards and blogs. cPanel provides an integrated MySQL interface as well as a MySQL database editing tool called phpMyAdmin.

Nameserver: A computer that contains a list of domain names and their corresponding IP addresses. These computers are spread through the Internet and allow you to find where a domain is located. Nameservers gather data about domains over time; therefore, changes to DNS records can take up to a week to reach all the nameservers on the Internet (or “propagate”).

Parked Domain: A second domain that points to your primary domain. When users attempt to access the parked domain, they will see your main website. For example, both http://www.cpanel.net and http://www.cpanel.com go to the same place, as cpanel.com is a parked domain for cpanel.net.

PEAR (PHP Extension and Application Repository): A repository of PHP code. cPanel allows you to search for and install PEAR packages consisting of PHP programs which can perform useful functions for your website.

Perl: Known for its ability to process text, Perl is a useful language for web applications. Perl applications are commonly found as .pl, .pm, and .cgi files and may require Perl modules. Perl modules can be installed within cPanel.

Perl Module: A piece of software written in the Perl language. Modules are common pieces of software that are reused often. For example, rather than writing a set of functions to display calendars, you can simply use a calendar module.

PHP: A computer scripting language in which many web-based applications are written. PHP applications are commonly found with the filename extensions .php, .php4, or .php5. Some PHP applications require PEAR packages, which can be installed in cPanel through the PHP PEAR Packages feature.

PHP Package: A piece of software written in the PHP language.

phpMyAdmin: A graphical application that allows you to manipulate and manage MySQL databases. Full documentation for phpMyAdmin can be found at its creators’ website: http://www.phpmyadmin.net.

POP3 (Post Office Protocol version 3): Along with IMAP, one of the two most widely used email transfer methods. POP3 simply copies every message in your email account to your local computer. No information is sent back to your email account about message replies, forwarding, etc. If you use multiple computers to check your email, it is advised that you use IMAP instead of POP3.

POSIX (Portable Operating System Interface): A standardized collection of commands for the Unix operating system.

Private Key: A string of characters that a computer uses to encode or decode encrypted messages it receives. Encryption schemes use a matching pair of keys (one public, one private) to create a secret code so that anyone looking at messages sent from or received by your computer will be unable to determine the contents of those messages without access to the private key. A private key is integral to protecting your confidential information and should be safeguarded appropriately.

Proxy: In computing, a computer or program that serves as an intermediary between two other entities. For instance, a proxy server receives a request from a client, finds the requested resource, and returns it to the client.

Public Key: A string of characters that a computer uses to encode or decode encrypted messages it receives. Typically, a public key will be placed on a server so that you can established an encrypted connection to that server.

public_ftp: A subdirectory, located inside your home directory, that contains files that are publicly accessible via FTP. FTP users may also upload files to this directory. This is the default directory users will access when they connect to your site via anonymous FTP.

public_html: A subdirectory, located inside your home directory, that contains files that are publicly accessible via HTTP. The www directory is a link to public_html. Any files and folders inside of public_html are visible over the Internet, unless you specifically protect them with password protection or using the .htaccess file.

Redirect: A feature that allows you to send visitors who try to access one URL to another URL. cPanel allows you to set up either temporary or permanent redirects. Redirects are useful when you change the URL of a page on your website. You can put up a redirect at the old URL to make sure your visitors are automatically sent to the new URL.

Referer: A web page which links to your site; also called an “HTTP referer.” This spelling is the industry standard term, though it is based on a misspelling of “referrer.”

Release Tiers: These exist in four types which are, in order from least to most stable, EDGE, CURRENT, RELEASE, and STABLE. Please visit our documentation on cPanel versions and the release process for an in-depth discussion of Release Tiers.

Root: 1) Specific to Unix and Unix-based systems, the system account, used by a system administrator, that carries full privileges for configuring a computer system. Also called “superuser.” 2) The highest level directory in a Unix or Unix-based system, usually notated by a forward slash (/).

RSA: An algorithm for generating public and private keys when sending encrypted data between a local machine and a remote machine. The name of this method is not an abbreviation; it is named after its three inventors.

SCP (Secure Copy Protocol): A method of transferring encrypted files from one computer to another. This method prevents data from being intercepted and read.

Shell: Software that allows you to interact with a computer. Many Unix shells allow you to type commands, and are often referred to as CLIs, or command line interfaces.

Shortcut: A link to an application which allows you to access it from a convenient location, like your computer’s desktop.

SMTP (Simple Mail Transfer Protocol): The standard method (protocol) that email clients use for sending messages. Email clients use the POP3 or IMAP protocols to receive mail from a server.

Spam: Chiefly, unsolicited email sent in bulk, usually by an automated system. As spam is considered a costly nuisance to the recipient, cPanel includes features like SpamAssassin and BoxTrapper that can cut down on the amount of spam received.

SpamAssassin: An application which can filter suspected spam before you receive it. SpamAssassin can be configured to filter spam more or less aggressively, according to your needs. Learn more about SpamAssassin at its website: http://spamassassin.apache.org/.

SPF (Sender Policy Framework): A feature that allows a recipient server to verify that an email message has really been sent from the domain specified in the From: field. Enabling SPF can prevent your server from receiving replies to spam that has forged your domain name as part of the sender’s address. SPF only works if both the sending and receiving mail servers have SPF enabled.

Spoofing: In email, this term is used to describe the forgery of a domain name as the sender in the header of an email. Enabling SPF makes it more difficult for spammers to spoof your domain.

SSH (Secure Shell Handler): A network protocol that allows a user to log into a remote machine user account securely. cPanel can create keys for authenticating your identity during SSH login, and provides a Java applet for accessing SSH through your web browser.

SSL Certificate: An electronic document (using the filename extension .crt) which binds a public key to an identity consisting of an email address, company, and location. This electronic document is a key piece in an authentication process.

SSL (Secure Sockets Layer)/TLS (Transport Layer Security): TLS is simply the more recent version of SSL. Both are cryptographic schemes that allow for secure interaction between a web browser and a web server. All sensitive data (credit card numbers, login information, etc) that is transmitted over the internet should be protected by SSL/TLS. You can install an SSL certificate on your web site to allow your site to be protected by SSL/TLS.

Subdomain: A subsection of your website that exists as a subdirectory in your home folder. If your domain were example.com, then the subdomain URL would appear as subdomain.example.com.

Tar: Originally derived from “Tape Archive,”a program that collates files for transfer or distribution. Files processed by this program are usually compressed, commonly called “tarballs,” and use the filename extension .tar. Due to the compression commonly used, .tar often precedes the .gz file extension.

Tarball: A file collated by the tar program, and usually compressed.

Telnet: A network protocol that allows a user to log into a remote machine user account remotely. Telnet is similar to SSH, but less secure. Telnet should not be used to connect to your web site except for testing purposes. Login information is sent through Telnet as plain text and can be easily intercepted.

Thumbnail: A version of an image file that is reduced in size, allowing for easy viewing of multiple images. cPanel includes a Thumbnailer tool as part of its Image Manager section.

Thumbnailer: A cPanel tool that automatically sizes down all the images in a directory. The new thumbnails are stored in a subdirectory named */Thumbnails, where * is meant to represent the parent directory containing the original images.

URI (Universal Resource Identifier): On the web, a URI is a string of characters that identifies a website. URI is often used synonymously with the terms “URL” and “web address,” although there are technical differences among the three.

URL (Universal Resource Locator): On the web, a URL is a string of characters that identifies the location of a website. Since IP addresses are difficult to remember, URLs are used instead. For example, it is much easier to remember to go to http://www.example.com than http://208.77.188.166. URL is often used synonymously with the terms “URI” and “web address,” although there are technical differences among the 3.

User: A person who uses a computer to accomplish some purpose.

Visitor: A person who views your website.

Web Browser: An application used to view and interact with sites and pages on the World Wide Web. Examples include Firefox®, Internet Explorer®, and Safari®.

Web Disk: A feature of cPanel that lets you manipulate your web files by dragging and dropping, just as you do on your local computer’s operating system.

Web Root: The top-most directory of your website (namely, public_html or www), inside which all of the files and subdirectories for your website reside.

Web Server: A program, such as Apache, which receives requests from clients (web browsers), retrieves the requested web pages, and “serves” them to the clients.

Webalizer, The: A program that displays various statistics for your website using tables and graphs. Full documentation for The Webalizer can be found at its creators’ website: http://www.webalizer.com.

Webmail: Any application which allows you to access your email through a web browser. The main advantage to webmail is the ability to access your email account from any computer connected to the Internet without having to install or configure a specific mail program.

WHM (WebHost Manager®): Companion software to cPanel, designed for web hosts, resellers, and system administrators.

www: For the purposes of cPanel, www is a link to the directory that holds the files that make up your website (/public_html).

You can easily create e-mail accounts from your hosting account Control Panel (cPanel). Here is what you need to do:

  1. Log into your cPanel: http://yourdomain.com/cpanel/
  2. Once at the main page, click on the Email Accounts icon.
  3. In the fields provided, type the name of the account, the password and the disk space you would like to assign to the mailbox.
  4. Click the [Create] button to create the mailbox.

You will be taken to a page which asks you for confirmation. Click on Yes to create the mailbox.

Auto Responders allow you to set automatic answers for email accounts. For example, your customers can receive a confirmation that their inquiry has been received or if you go on vacation you can inform your friends that you are not available at the moment.

  1. To access the auto responders menu, click on the Auto Responders icon on the main screen of your cPanel interface.
  2. To add a new auto responder, click on the [Add Auto-responder] button.
  3. Enter the email address you wish to send the auto-responses from, the name you wish the message to come from, the subject of the auto-response email, select a character set from the drop-down menu and choose whether the message will be displayed in HTML format. Finally, type in the message in the Body field.
  4. Click on the [Create/Modify] button to create the auto-responder.

You can modify an existing auto-responder by clicking on the [Edit] button next to it.

To delete an auto-responder, simply click on the [Delete] button next to it.



Databases

For cPanel version 11.28

The following documents describe the features located in the cPanel Databases box.

 

  • MySQL® Databases — Databases offer a method for managing large amounts of information easily over the web. They are necessary to run many web-based applications such as bulletin boards, content management systems, and online retail shops.

 

  • MySQL Database Wizard — cPanel can guide you through the process of setting up a MySQL database, along with the requisite accounts and privileges, step by step.

 

  • phpMyAdmin — phpMyAdmin is a third-party tool included with cPanel, used for manipulating MySQL databases over the Internet.

 

  • PostgreSQL Databases — Databases offer a method for managing large amounts of information easily over the web. They are necessary to run many web-based applications such as bulletin boards, content management systems, and online retail shops.

 

  • PostgreSQL Database Wizard — cPanel can guide you through the process of setting up a PostgreSQL database, along with the requisite accounts and privileges, step by step.

 

  • phpPgAdmin — phpPgAdmin is a third-party tool included with cPanel, used for manipulating PostgreSQL databases over the Internet.

 

  • Remote MySQL — This feature allows you to configure databases to be accessed remotely, by other web servers.

Domains

For cPanel version 11.28

The following documents describe the features located in the cPanel Domains box.

 

  • Subdomains — This area of cPanel allows you to create and manage subdomains. Subdomains prefix to your domain name and point to a subdirectory within your public_html folder.

 

  • Addon Domains — These features pertain to Addon domains. Some hosts do not allow cPanel users to have addon domains.

 

  • Parked Domains — This area of cPanel allows you to create and manage parked domains. Parked domains function as pointing devices.

 

  • Redirects — These features allow you to create and manage domain redirection.

 

 

The Mail area functions allow a user to configure many different aspects of their domain's email accounts. This includes creating and removing e-mail accounts, configuring forward rules, managing spam filters, etc.

  • Email Accounts - here you are able to create e-mail accounts, define passwords and quotas for them. You can separately manage the e-mail accounts for a chosen domain.
  • WebMail - here you can access the two web mail programs (Horde and Squirrelmail) included in cPanel. These programs will allow you to read your email through a browser window without having to make any changes to your local computer.
  • BoxTrapper - Protect your inbox from spam by forcing all people not on your white list to reply to a verification email before they can send mail to you.
  • SpamAssassin - is an automated email filtering system that attempts to identify spam messages based on the content of the email's headers and body.
  • Forwarders - using e-mail forwarders will allow you to send copies of all your messages from one e-mail account to another. You can also send the messages from all the accounts with one domain to the corresponding ones with another domain.
  • Auto Responder - setting auto responder emails
  • Default Address - feature will "catch" any mail that is sent to an invalid email address for your domain.
  • Mailing Lists - Can simplify sending messages to a large group of people. You can add a group of email addresses to a mailing list to avoid typing in those addresses each time a mailing is sent.
  • User Level Filtering - here you can manage filters for each user. Each user filter is processed after the main account filters.
  • Account Level Filtering - allows you to manage the filters for the main account. There you can also test the existing filters.
  • Email Delivery Route - allows you to view how the mail server will treat a message when sending to or delivering to a specific address.
  • MX Entry - This allows you to have the email from one domain delivered to another domain. Changing your MX entry will change your sites DNS record for MX.
  • Email authentication - This aids in the effort to equip messages of the email transport system with enough verifiable information, so that recipients can recognize the nature of each incoming message automatically.

Files

For cPanel version 11.28

The following documents describe the features in the cPanel Files area.

 

  • Backups — This section of our software provides an interface for downloading and storing all or some of the website’s files, databases, forwarders and filters.

 

  • Backup Wizard — The Backup Wizard is a user-friendly interface for creating a backup of the entire site, a partial backup, or allowing a site restoration from the last backup you saved.

 

  • File Manager — The File Manager is our built-in web application for managing your website’s files from your personal computer.

 

  • Legacy File Manager — The Legacy File Manager offers file manipulation options in an older web-based interface. Users already familiar with an older version of cPanel’s File Manager may find the Legacy File Manager more comfortable.

 

  • Web Disk — Our software offers a Web Disk application where files can be managed using your operating system’s interface.

 

  • Disk Space Usage — This feature displays information about how and how much disk space is being used by your website.

 

  • FTP AccountsFTP stands for File Transfer Protocol and is another method of website file management.

 

  • FTP Session Control — This feature displays information about and gives you control over who is connected to your account via FTP.

 

  • Anonymous FTP — This feature allows you to define how anonymous users interact with your FTP server.
If you pay attention to your statistics you may sometimes see a specific domain or IP address that is visiting your site entirely too much to be a real live human being. You may begin to suspect it is not legitimate traffic and that it is a webbot or some other non-human that is wasting your bandwidth. In these cases you can easily ban the offending visitor by using an .htaccess file in the root (base) directory of your site, or in a specific directory if you do not want the ban to be site-wide.

The root directory will either be /public_html or /httpdocs or /domain-www, depending on the server type you are on.

Simply upload a file named .htaccess (the period is important) to the root directory containing the following lines of code. Pay close attention to the example syntax and replace the domain1, domain2 or 111.222.333.444 with the domains or IP addresses you you want blocked. Note the \. used instead of just the period in the domain names.

You do NOT need to put both of the following sets of code in your .htaccess file, choose whether or not you want to ban by referrer or by IP address. If you already have an .htaccess file there, you can add these it:

SITE REFERRER BANNING (by domain name)
RewriteEngine on
# Options +FollowSymlinks

RewriteCond %{HTTP_REFERER} domain1\.com [NC,OR]
RewriteCond %{HTTP_REFERER} domain2\.com [NC,OR]
RewriteCond %{HTTP_REFERER} domain3\.net [NC]
RewriteRule .* - [F]

USER IP BANNING
<Limit GET POST>
order allow,deny
deny from 111.222.333.444
deny from 555.666.777.888
allow from all
</Limit>

 

Logs

For cPanel version 11.28

The following documents describe the features in the cPanel Logs area.

 

  • Latest Visitors — This feature that displays information about the last 300 people to visit your site.

 

  • Bandwidth — This feature allows you to see how your bandwidth is being used.

 

  • Webalizer — Here, you can learn more about the Webalizer feature. Webalizer compiles and analyzes information about your web traffic.

 

 

  • AWStats — You can learn about AWStats here. This feature allows you to access web statistics processed by AWStats.

 

  • Raw Access Logs — This feature allows you to see what content has been accessed on your website.

 

  • Analog Stats — Here, you can learn about the Analog Stats feature. This feature allows you to analyze website traffic.

 

  • Error Log — This feature displays the last 300 errors encountered by your website.

 

  • Choose Log Programs — This feature allows you to choose what statistical analysis programs you wish to use.

Mail

For cPanel version 11.28

 

  • Email Accounts — Here, you can find information about adding and managing email accounts.

 

  • WebmailWebmail allows you to access you email through a web browser.

 

  • BoxTrapper — The BoxTrapper feature allows you to block unwanted email. You can learn more about how to use and configure it here.

 

 

  • Forwarders — Forwarders allow you to forward incoming email from one address to another.

 

  • Auto Responders — AutoResponders allow you to send a message in response to incoming email automatically.

 

  • Default Address — Default addresses catch misdirected email sent to your domain.

 

  • Mailing Lists — Mailing lists allow you to send an email message to multiple addresses by specifying a single address.

 

  • User Level Filtering — User level filters allow you to create mail filters for a specific address.

 

  • Account Level Filtering — Account level filters allow you to create mail filters for your domain's main email account.

 

 

  • Import Addresses/Forwarders — This feature lets you create multiple email accounts, or forwarders, at once by uploading a list of usernames.

 

 

  • MX Entry — You can learn about adding and manging MX entries here.

 


 

Preferences

For cPanel version 11.28

The following documents describe the features of the cPanel Preferences box.

 

  • Getting Started Wizard — The Getting Started Wizard appears on your first login to cPanel and will guide you through configuring some basic preferences. We strongly recommend completing this process.

 

  • Security Policy — This document describes how to choose your cPanel account's security questions and manage verified access IP addresses.

 

  • Other Features — Here, you can find information about all of the other features within the Preferences area of your cPanel interface.

Note: If you are planning on using Microsoft™'s FrontPage as the web-development tool for your site, you will first need to Enable Frontpage Extensions via your control panel.

FrontPage has a built-in "Publish" utility that makes it easy to upload your files to the server. Here's how it works in FrontPage 2000. (For other versions, the procedure should be similar; consult FrontPage's help section for specifics.)

1. Open your web in FrontPage.

2. On the File menu, click Publish Web.

3. Click Options to expand the list of options. If you have subwebs to publish, select the "Include subwebs" check box.

4. In the "Specify the location to publish your web to" box, type http://your_domain.com (If your domain has not yet propagated, you can type your IP address instead of your domain name.) After you have published your site for the first time, this will appear without you having to retype it.

5. Click Publish.

6. FrontPage will prompt you for your use name and password. Use the user name and password we sent you in your "Welcome to WebNet Hosting" letter. This is case sensitive, so type it exactly or copy and paste it. FrontPage will then publish your web.

7. To verify that your web was successfully published, click the hyperlink that is displayed after the web has been published and your Web browser will open to the site you just published.

  • The directory to which you should upload your files is called either public_html (cPanel), httpdocs (Plesk/Origin3) or your_domain-www (where your_domain should be replaced by your domain name without the .com, .net, or .org).
  • Note: Please note that Microsoft's HTML editor is FrontPage, not Publisher. Publisher is primarily is a nice desktop publishing program. Its web capabilities were added later, and while it does allow you to create and upload web sites, it is not an ideal program to use for web site design. If possible, we highly recommend using FrontPage instead of Publisher.

Here are the instructions on "Publishing Your Site" with Publisher.

For more detailed information, please see Microsoft's Site.

Before Uploading: Remember to save your site as a .pub file so that you can edit it again using Publisher. (Publisher can generate your site as an HTML file, but it can't edit HTML files.)

To Upload. First, add an FTP site to your FTP Locations:

1. On your Web page in Publisher, click Open on the File menu.
2. Click the arrow next to the Look in box, and then click Add/Modify FTP Locations.
3. Type the FTP site name in the Name of FTP site box. For example, type your_domain.com (use your domain name for your_domain.com)
4. Click User in the Log on as box to log on to an FTP site that you have user privileges for, and then type your password in the Password box.
5. Click Add.
6. Click OK.

Second, once you've added the FTP site to your FTP Locations, you can publish your site to the web using the FTP location. Here's how:

1. Click Save As Web Page on the File Menu.
2. In the Look in box, click FTP Locations.
3. Double-click the site you want.
4. Double-click the folder where you want to publish your Web site to open that folder.
5. Click OK.

  • The directory to which you should upload your files is called either public_html (cPanel), httpdocs (Plesk/Origin3) or your_domain-www (where your_domain should be replaced by your domain name without the .com, .net, or .org). 
  • Your home page should be named index.html. Uploading this page will overwrite the placeholder page that is currently there.


There is no problem to remove any added email accounts.

You will be taken to a page which asks you for confirmation. Click on Yes to delete the account.

To delete a mail account, simply click on the [Delete ] button next to it.

Security

For cPanel version 11.28

The following documents describe the features of the cPanel Security box.

 

 

  • IP Deny Manager —This feature is capable of blocking a single IP address or a range of IP addresses.

 

  • SSL/TLS Manager — This feature allows you to manage SSL/TLS keys, certificates, and signing requests. These features are intended to make your website more secure.

 

  • SSH/Shell Access — These features allow you to connect to your server remotely.

 

  • HotLink Protection — These features allow you to prevent other websites from stealing bandwidth.

 

  • Leech Protect — These features allow you to prevent users from sharing passwords publicly.

 

  • Add a GnuPG Key — These features allow create and manage GnuPG keys, that use the “public key approach” to encryption.

Software/Services

For cPanel version 11.28

The following documents describe the features located in the cPanel Software/Services box.

 

  • CGI Center — Short for “Common Gateway Interface,” CGI lets a web server run pieces of software called scripts. cPanel’s CGI Center provides CGI scripts that can do many useful things for your website, like create a guestbook, clock, hit counter, countdown clock, and banner ads.

 

  • Site Software — This interface allows you to add useful software to your website. Your web host controls what software is available.

 

 

  • PHP Configuration — This feature allows you to view specific information about your server's PHP configuration.  We have PHP4 and PHP5 available the default is PHP4. If the customer needs PHP 5 you can change it in PHP Configuration.

 

  • Perl Modules — This feature provides an interface for you to add and manage Perl modules.

 

  • Optimize Website — This feature can automatically compress content on your website, when that content is requested by visitors.

 

  • Ruby on Rails — This document covers how to create and deploy a Ruby on Rails application.

 

  • RubyGems — This feature is a package manager for the Ruby programming language that provides a standard format for distributing Ruby programs and libraries (in a self-contained format called a "gem"), a tool designed to easily manage the installation of gems, and a server for distributing them.

Over half of all e-mail traffic on the Internet is SPAM (unsolicited email). There are many viruses distributed via email which can be dangerous for both your email and for your computer. This is why it is very important to protect your e-mail. Here are a few tips which will help you keep your email secure.

  • Do not open emails from unknown senders. These emails are usually sent with interesting subjects like: "I love you", "You have won the lottery", etc.
  • Do not open emails that contain executable files (.exe files) even if they are sent by known addresses, unless you are sure the files are clear. These files usually contain viruses and may infect your email and computer.
  • If you use your email address to subscribe to free newsletters or to sign up for mailing lists, online discussion forums or other similar activities, this usually results in an increased number of spam messages in your inbox.
  • Using an e-mail client like MS Outlook, Mozilla Thunderbird or others instead of your webmail account will lower the risk of getting infected or spam messages since email clients have inbuilt protection.
  • Posting your e-mail on any site, including your own, without encrypting it in some way, will allow e-mail harvesting 'spambots' to add your e-mail to their lists. You should always try to have people e-mail via a web form or some other means rather than placing your e-mail address on your page.
  • Although tempting, do not use common e-mail addresses that are easy targets for spammers. Some include webmaster, postmaster, admin, support, etc.

The cPanel Home Screen

For cPanel version 11.28

The cPanel home screen provides access to all of your cPanel functions.

You can reach the cPanel home screen from anywhere in the interface by clicking the Home button () at the top left corner of the screen, or the Home link at the bottom of the screen. From the Home screen, you can reach any of cPanel's features.

You can change the order in which the feature-related boxes, such as Mail and Files, appear on your home screen. This can be useful for organizing the cPanel interface to better suit your needs. To change the location of a box:

  1. Click and hold the box's heading bar.
  2. Drag it to its new location.

The information boxes can also be minimized or “hidden” by clicking the icon in the top right corner of the heading bar.

To hide a feature box:

  • Click the arrow at the top right side of the box. This will collapse it into a heading bar.

Note: The options you see on your main cPanel screen may differ from the ones described in this and other cPanel documents, depending on the way your web host has configured cPanel. If you have questions about your configuration, please contact your web host.

 

 

Help

Clicking the Help button (or the Help link at the bottom of the screen) opens a pop-up window with information regarding the feature you have accessed within the cPanel interface. The contents of the Help menu change, depending on where you are in the interface.

Help should be consulted any time you have trouble using a feature in cPanel. The Help link offers 3 options at all times:

  • Video Tutorials — Click to view a list of the video tutorials available from cPanel.
     Note: You will not hear sound while viewing the videos.
  • Full Interface Documentation — Click to access this documentation.
  • Contact Customer Support — Click to access a form for contacting customer support. You can also click the Contact link at the bottom of the page.

 Note: This documentation may also be found by clicking the Documentation link at the bottom of every cPanel screen.

 

Logout

The Logout button () at the top right corner of the main screen, and the Logout link at the bottom of the screen, allow you to log out of your cPanel account.

 Note: Be sure to click Logout after accessing your cPanel account from any computer where access is shared.

 

Trademarks

To view information about trademarked names used within the cPanel interface, click Trademarks at the bottom of the screen.

 

Switch Theme

The theme is the framework of the cPanel interface. If your web host allows, you may switch your cPanel interface to a different theme. What themes are available to you depends on your web host’s configuration.

 Note: x is a deprecated theme. We recommend that you use a theme based on x3, as it is the most up-to-date.

 

Switch Account

If you are the administrator of more than 1 account, and if your web host enables this feature, a Switch Account drop-down menu appears at the top of your cPanel interface. This lets you manage the domain of another account by selecting it from the menu.

 

Notices

If your web host has an important message to communicate, it will appear in a box marked Notices, above the Find feature.

 

Find

The Find function can help you quickly locate a feature of cPanel. Simply type a keyword into the Find box on the left side of the screen. The menus on the right will automatically filter to show the results, as seen in the screenshot below.

To show all features of cPanel, click the ‘X’ button to the right of the Find text box.

 


The Find feature filters your available options.

 

Frequently Accessed Areas

Under the Frequently Accessed Areas heading, the 4 most accessed functions of cPanel are linked for your convenience. This menu is subject to change during operation as features are used more or less often.

 

The Stats Menu

The Stats menu shows exactly how much of your hosting account’s resources have been used. This is important for monitoring your resource usage, and it can help you decide when it’s time to upgrade your hosting plan.

 

  • Click expand stats to see all of this data.
  • Click collapse stats to view only the first 5 stats.

The full Stats menu displays the following information:

  • Main Domain — The primary domain on your account.
  • Home Directory — The folder, located on your web server, in which your website’s folders and files reside.
  • Last login from — The IP address from which you last accessed your cPanel account.
  • Disk Space Usage — The amount of disk space that your account occupies on the web server, in Megabytes. This number appears next to the amount of disk space your account is allocated (the "quota").
  • Monthly Bandwidth Transfer — The amount of data transferred to and from your account for the month to date in Megabytes. This number appears next to the total monthly bandwidth your account is allocated.
  • Email Accounts —The number of email accounts associated with your website, out of the total number allowed.
  • Subdomains — The number of subdomains associated with your account, out of the total number allowed.
  • Parked Domains — The number of parked domains associated with your account, out of the total number allowed.
  • Addon Domains — The number of addon domains associated with your account, out of the total number allowed.
  • FTP Accounts — The number of FTP accounts associated with your website, out of the total number allowed.
  • SQL Databases — The number of SQL databases associated with your website, out of the total number allowed.
  • Mailing Lists — The number of mailing lists associated with your website, out of the total number allowed.
  • MySQL Disk Space — The amount of disk space used by your databases.
  • Hosting package — The name of the web hosting plan to which you have subscribed.
  • Server Name — The name of your web server.
  • cPanel Version — The version of cPanel currently running on your server.
  • Theme — The version of the cPanel interface layout currently being used.
  • Apache version — The version of the Apache software running on your web server.
  • PHP version — The version of the PHP scripting language currently installed on your server. This information may be useful for installing PHP scripts.
  • MySQL version — The version of the MySQL database software currently installed on your server. This information may be useful for installing MySQL databases on your website.
  • Architecture — The type of microprocessor powering the web server.
  • Operating system — The software running on the web server, which allows the server to operate.
  • Shared IP Address/Dedicated IP Address — If your domain is assigned a dedicated IP, this field displays that IP address. If your domain is assigned to a shared IP, this field displays that IP address, which is potentially shared among multiple accounts on the web host’s server.
  • Path to sendmail — The location of the sendmail program on your web server. This is useful if, for example, you create a script that lets visitors send you email using a form on your website.
  • Path to Perl — The location of the Perl interpreter on your web server. This information is necessary for writing Perl scripts.
  • Perl version — The version of Perl running on your server. This information is necessary for writing Perl scripts.
  • Kernel version — The version of your web server’s kernel, which is the central operating system component, allowing the server’s software to communicate with its hardware.
  • cPanel Pro — The version of the cPanel pro software currently running on your web server.
  • Service Status — The Click to View link will cause the Server Status page to display. (See details below.)

 

The Server Status Page

Clicking the Click to View link at the bottom of the Stats menu opens a new page displaying whether a particular service is working.

 


Server Status Information Box

 

  • A green circle means that the service is running.
  • A yellow circle means that it is busy or, in the case of disk space, almost full.
  • A red circle indicates a problem with the service, or a full disk.

Services listed on this page may include:

  • cpsrvd: The cPanel service daemon. This service runs the cPanel interface.
  • imap: An email protocol for mail retrieval.
  • httpd: The Apache webserver’s daemon. This daemon is responsible for serving web pages to your visitors.
  • named: The DNS server. This service is required for your domains to appear on the Internet.
  • Server Load: Your server’s current CPU load. If this is red, your server is experiencing performance issues.
  • Memory Used: The amount of RAM being used on your server, shown as a percentage.
  • Swap Used: The amount of swap memory being used, shown as a percentage. Swap memory is memory used on your hard drive in place of RAM. Swap memory usage occurs during a RAM shortage.
  • Disk /$volume: Amount of hard disk space being used, shown in percentage form. If this appears red, delete old or unused files.

 Note: With the exception of the Disk service, you should contact your web host if you are experiencing problems with any of these services.

 

The Preference Links

The preference links are a set of 5 links located at the bottom of the Home screen. These links change the basic display preferences of cPanel’s interface. An example of the links can be viewed in the screenshot below.

 


The Preference Links

 

  • Lite/Full Graphics — Toggles display of the header and footer graphics, allowing for reduced memory demands and load times.
  • Hide/Show Icons — Toggles display of the icons contained in the boxes between displaying only hyperlinks, or both icons and hyperlinks. Hiding icons will further reduce memory demands and load times.
  • Reset All Interface Settings — Resets any changes made to the interface and return it to its default.
    •  Note: This will not reset the current theme.
  • Reveal All Boxes — Reveals any menu boxes that have been hidden.
    •  Note: Boxes can be hidden by clicking the arrow icon in the top right-hand corner of the heading bar. Hidden boxes appear in “window-shade” format as a simple heading bar.
  • Reset Box Order — Returns the order of boxes to cPanel’s default setting if the order has been changed.

Using the Password Generator

For cPanel version 11.28

cPanel provides a helpful tool for generating secure passwords that are difficult for malicious users to guess. You can use the Password Generator anywhere the button is available.

The Password Generator

 

When the Password Generator button is clicked, the new password will appear in the text box within the pop-up window. If the password in the text box is not suitable, you can click Generate Password as many times as you like, until you are satisfied with the password.

To dictate the contents of the new password:

  1. Click Advanced Options.
  2. Click the checkboxes to include or leave out uppercase letters, lowercase letters, numbers, or symbols. You can specify the length of the password in the Length text box.
  3. Click the checkbox at the bottom of the pop-up window if you have copied the password in a safe place.
  4. Click Use Password to use the password you have just generated.
    • To close the Password Generator without using the password displayed, click Cancel or the X in the upper left corner of the window.

You can use either the webmail interface or an email client. If you need help configuring email clients, please visit the step-by-step guides for configuring [MS Outlook] or [Mozilla Thunderbird.]

You can access your WebMail interface by just visiting: http://www.yourdomain.com/webmail/, replacing 'yourdomain.com' with your actual domain name.

 Note: Please use the full e-mail account username to login to the webmail interface or when setting your e-mail client software. Example: user@yourdomain.com instead of user.

Once you login, you can choose between two webmail clients: Horde and SquirrelMail. It is up to you to choose which one you like better.

If you login to your webmail through the Webmail icon on your cPanel main page, you will be logged in with the default system email account.

 Note: Please do not use the default email account, because very often emails send from the system email accounts are going to the Junk folders.

In order to use your email you have to create another email account with the same or different username.

To login to one of your added accounts from your cPanel, you should go to Email Accounts and then click the Access Webmail icon next to the account you wish to access. Then you should type in the password corresponding to the account and click on [Login].

How to send e-mail messages?

You can easily send email messages via the webmail client you have chosen. Just find the [New message] button in Horde or the [Compose] button in Squirrelmail and you will be able to start writing your message.

 Note: Make sure to SAVE your message if it is too long or you want to write it for a longer period of time. The web mail program may drop the connection and you might lose your email.

An htaccess file is a simple ASCII text file, such as you would create through a text editor like NotePad or SimpleText.

  • .htaccess is the file extension. It is not file.htaccess or somepage.htaccess, it is simply named .htaccess

In order to create the file, open up a text editor and save an empty page as .htaccess (or type in one character, as some editors will not let you save an empty page). Chances are that your editor will append its default file extension to the name (ex: for Notepad it would call the file .htaccess.txt). You need to remove the .txt (or other) file extension. You can do this by right clicking on the file and renaming it by removing anything that doesn't say .htaccess. You can also rename it via telnet or your ftp program, and you should be familiar enough with one of those so as not to need explaining.

htaccess files must be uploaded as ASCII mode, not BINARY. You may need to CHMOD the htaccess file to 644 or (RW-R--R--). This makes the file usable by the server, but prevents it from being read by a browser, which can seriously compromise your security. (For example, if you have password protected directories, if a browser can read the htaccess file, then they can get the location of the authentication file and then reverse engineer the list to get full access to any portion that you previously had protected. There are different ways to prevent this, one being to place all your authentication files above the root directory so that they are not www accessible, and the other is through an htaccess series of commands that prevents itself from being accessed by a browser, more on that later)

Most commands in htaccess are meant to be placed on one line only, so if you use a text editor that uses word-wrap, make sure it is disabled or it might throw in a few characters that annoy Apache to no end, although Apache is typically very forgiving of malformed content in an htaccess file.

htaccess is an Unix/Apache thing, not an Windows/NT thing. There are similar capabilities for NT servers.

htaccess files affect the directory they are placed in and all sub-directories, that is an htaccess file located in your root directory (yoursite.com) would affect yoursite.com/content, yoursite.com/content/contents, etc. It is important to note that this can be prevented (if, for example, you did not want certain htaccess commands to affect a specific directory) by placing a new htaccess file within the directory you don't want affected with certain changes, and removing the specific command(s) from the new htaccess file that you do not want affecting this directory. In short, the nearest htaccess file to the current directory is treated as the htaccess file. If the nearest htaccess file is your global htaccess located in your root, then it affects every single directory in your entire site. For more information try searching google for htaccess.

htaccess can be confusing and if configured wrong can really mess up your site. But here are some good sites with tutorials and code generators to get you started: