News
Phone Number Changes
Posted by John McDonald on 05 December 2012 10:50 PM

Masscot Internet Customer Advisory: 

As of December 6, 2012 we are discontinuing the use of our old phone number 508-778-6320.

The only number to reach Masscot Internet as of that date is 508-778-4500.

The 508-778-6320 was our original phone number back in the late 1980s but we have not advertised it for over 10 years and it has been rarely used for sometime. We realize some of our older customers still call that number and we will


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Domain Registration Price Change Effective: 1-29-2012
Posted by John McDonald on 31 January 2012 02:55 PM

Over the past two years, our domain registration costs have increased 4 times.

Until now we have been absorbing these increased costs over this time period, but unfortunately we can no longer afford to do so.

Unfortunately, we must now increase our domain registration rates by $1.00 per year which is approximately half our accumulated cost increase for the most popular TLDs.

Consequently our new rate for a five year domain renewal has been increased from $80 to $85 for


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Domain Slamming Warning ALERT for Masscot Customers
Posted by John McDonald on 18 July 2011 06:00 PM

Masscot Customers are warned of 2 companies trying to trick people into switching their domain registrations by sending notices that look like authentic renewal notices. BUT THEY ARE NOT!!

Several Customers have reported such attempts to us in the past two weeks and one we know of has lost their money and has been trying to get it back .

Please ignore any EMAIL, Postal Mail or other methods from Domain Registry of America DROA. They have had multiple run ins with the Federal


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New SupportSuite Email Address
Posted by John McDonald on 19 December 2010 06:07 PM

Dear Valued Masscot Customer:

To better serve the needs of our customers, we have changed the email address for Masscot Support Suite. From now on all outgoing mail will come from support@masscothosting.net and we also request that


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Toll Free Numbers Discontinued
Posted by John McDonald on 19 July 2010 02:59 PM

In late 2009, Masscot Internet started to experience considerable problems with our toll free numbers. These problems were in part caused by our number being similar to the toll free number for Square Trade a company that provides 3rd party warranty service to eBay users. Their toll free number is 1.877.WARRANTY (1.877.927.7268) Our number was


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Masscot Security Alert
Posted by John McDonald on 04 December 2009 01:13 PM

We have received several inquiries from customers regarding having received suspicious email regarding renewal or making changes to their domain name registrations. Although, without actually saying it, they lead the recipient to believe that they are a sending a legitimate notice about their domain registration. If your domain is registered with Masscot all legitimate emails will be from an email address that includes @masscot.us or @masscot.net etc. or in some instances, from an enom.com


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